We endeavour to ship all orders within 48 hours of receiving your order. If for any reason we cannot ship within this period we will notify you immediately. You will have the option to wait for the delayed delivery or you may request a full refund.
Sometimes we may ship items from multiple warehouses, if this does happen you will not be charged any additional shipping fee.
Some regional areas will show a higher price as we are charged significantly more by couriers to deliver to these areas.
Quick Dock Float Cubes are covered by our 5 year limited warranty, all accessories are covered by our 12 month limited warranty.
Occasionally we all get it wrong and need to return or exchange an item.
All returns and exchanges must be discussed prior to approval and within 14 days of delivery.
All returned items must be in original brand new condition including packaging and manuals.
All return shipping costs will be paid by the customer.
Returns are not available for special orders or products that are cut to length.
Errors or Omissions
If we have made a pricing error on a listed product we reserve the right to cancel the order and supply a full refund.